Dear Mr. Grossman,

Based on my previous experience with home inspectors, you really did exceed my expectations! I felt you were very thorough and complete, right down to your report. You represent your company very well and exude professionalism. It was a pleasure to have you come out and provide your knowledgeable service. Rick was exactly the same, very knowledeable and very professional. Aside from the issues that were found, I couldn’t be happier! Thank you again Lon, I will certainly pass your info along (and Rick) to anyone who asks for my recommendation for your services. PS. It is just as you had mentioned, the mold wasn’t toxic, but allergenic. 95% of the problem will be eliminated with a new roof and 5% remediation on the structure. The mold was dormant, and Rick saif that in his professional opinion the problem was mostly fixed with the roof job in 2004. However, the roof needs replacement no matter what.

Farmington Hills, Michigan


 

Dear Mr. Grossman,

I am the one that called you about a moisture problem in our apartments. You were so kind to take the time to talk with me over the telephone and I just wanted to thank you for your genuine concern. Since talking with you, I have told others about you and your company.

Ypsilanti, Michigan


 

Dear Mr. Grossman,

I sincerely thank you for all the incredible insight and advice you gave on to me on my inspection. We truly appreciate it and look forward to working with you again in the future.

West Bloomfield, Michigan

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Thank you, Mr. Grossman, for sharing your expertise with me this morning. I appreciate the very rapid delivery of the photos. I am troubled, as you know, by the mold issues. I am drafting a letter stating my dissatisfaction with the results of the inspection, for my agent to pass along to the sellers. I will await Mr. Davis’ report on the microbiology of the adhesion test, but I do not have high hopes that this will be an innocuous situation. Your quick identification of a problem area, and your network of experts, has helped me to preserve my rights to timely declare the sales contract null and void, if need be.
I thank you very much.


Lon,
I received your message last night. Thanks for calling to see if I had further questions. I don’t but it was nice of you to check. Thank you so much for the excellent work. I’m not buying the home. Too much work!!! I was clearly in over my head on that one!! Thanks again. You came very highly recommended and now I know why.
Again, many thanks,
Mary Mara


Hi Lon,
Thanks for the phone call yesterday. I think we’re pretty comfortable right now and you answered all our questions, but if we have more later, we’ll be sure to call. Thanks again for the great job and we’ll definitely suggest to any of our friends buying homes that they call you.
Erin and Kris

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Dear Mr. Grossman,

You exceeded our expectations! Thanks again.

Royal Oak, Michigan


 

Dear Mr. Grossman,

Thank you so much for your assistance during the recent inspection of our new home. We truly appreciate the courteous and professional manner in the way you handled everything. In the future, or when the need arises, I will be sure to refer your business to others.

Troy, Michigan


 

Lon,

Thanks so much for the incredible thorough and informational inspection. We’re much better prepared to proceed than we were before, and both the report and the pictures are extremely helpful.
You’re a real pro!

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Dear Mr. Grossman,

Thank you very much for the inspection and advice regarding our future home. Without your intuitive nature, we would not know how to operate our shower.

Berkley, Michigan


Dear Mr. Grossman,

I just wanted to confirm that I received your email with the inspection photos attached. I also wanted to thank you for the very informative and thorough inspection that you performed for me earlier today. Your expertise and knowledge on the home made a world of difference on how I view the home and how I would like to improve it to make it live up to your high standards. I look forward to recommending your services to my family and friends (which I have a LOT of) and telling them of the quality of service you provide.

Thanks again for everything.

Brian